If you are not fully satisfied for any reason, you may return the item for a full refund within 30 days. Receipt must be present for 30 day refund. Merchandise MUST be in original packaging and be in new condition. No refund on bikes, special order items, gift certificates, or closeout items. Deposit will be forfeited if customer cancels a special order. No returns on Special Order items.
Any installed items will not be returned. Labor will not be refunded. Any bikes not picked up from service after 90 days become property of Folsom Bike. Folsom Bike reserves the right to limit returns and exchanges regardless of receipt.
Exceptions: For credit/debit card returns, the exact card must be present. Cash or debit purchases over $250 will be refunded in the form of a mailed check within 10 business days of return.
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!
Folsom Bike Management