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Shipping

In-Store Pick-Up & Shipping

In-Store Pickup

You can now order a bike on our FolsomBike.com website and pick it up in-store at either our El Dorado Town Center or Folsom locations. This service is absolutely FREE and allows you to come and test ride your bike, have it fitted and purchase any additional accessories so that you are ready to ride out of the door!

If we have the bike in stock, most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

Free Local Delivery for Bikes

We now offer our very own FREE Ready to Ride home delivery service for bikes (brand restrictions apply*). Our professional mechanics will build your bike and hand deliver it to you at your home or place of work.

Bike Delivery Steps

This service is available for all online bike orders. The delivery area is a 30-mile radius of either of our two stores and includes large parts of Sacramento, Placer, El Dorado and Amador counties (PLEASE SEE MAP BELOW FOR EXACT DELIVERY AREA). Due to our supplier agreement, we are currently unable to deliver to addresses outside of this radius. PLEASE NOTE: The Ready to Ride Home Delivery Service is only available for bike purchases. Non-bike purchases are only available for in-store pickup.

Delivery Radius

* Giant, Momentum, and Liv bikes can be delivered within the 30-mile radius. Due to our manufacturer agreements, all of our other brands are only available for in-store pickup.  

 

PAYMENT POLICY & INFORMATION SECURITY

Folsom Bike accepts US currency, all major credit cards (Visa, Mastercard, Discover) except American Express. We accept Trek Financing.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) from authorize.net software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.

PRICES AND INFORMATION

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.

 

Store Hours

  • Winter Hours / Summer Hours
  • Mon - Fri 10:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday 10:00am - 5:00pm
Accept Credit Cards Online